At Tellystudio, we take pride in delivering exceptional service. To ease any concerns about quality, we offer a ONE-DAY FREE TRIAL—completely free. Take a full day to explore our service, and if it meets your expectations, you can confidently choose to subscribe.
Please note that while we offer a full refund within 3 days of purchase, refunds do not apply to IPTV trials. We strongly encourage you to test our service beforehand to ensure it aligns with your needs, minimizing the likelihood of refund requests and ensuring a smooth experience for both you and us.
Your satisfaction is our top priority. If you encounter any technical or sales-related issues, our dedicated support team is available to assist you. In cases where the service doesn’t meet your needs and our efforts to resolve the issues fall short, we are committed to making things right.
Refund Policy Highlights:
- Refunds are subject to our resolution efforts. If we’re unable to address technical issues within 48 hours or if there’s a 48-hour service downtime, a refund will be issued.
- Full refunds are available within the first 3 days of purchase. Requests beyond this window may be eligible for partial refunds, depending on the remaining subscription period.
- Refunds for credit card payments typically take 7 to 14 business days, though rare cases may take up to 90 days due to payment processor delays, which are beyond our control.
Important Notes:
- Once a refund request is processed, future subscriptions to our service will no longer be possible.
- For a smooth refund process:
- Contact us via chat support, ticket system, or email.
- Use the same email address linked to your subscription.
- Provide your invoice number to expedite processing.
We are committed to resolving any issues promptly and ensuring your experience with Tellystudio is seamless. Your trust and satisfaction are the foundation of our service, and we value the opportunity to provide you with top-tier entertainment.
Thank you for choosing Tellystudio—where quality streaming meets unmatched customer care.